Tuesday, May 26, 2020

Spacex Swot Analysis - 769 Words

is is derived from the positive work environment and ability to learn from the mistakes that are made. Currently, SpaceX takes any ideas from any person in the company and explores those ideas. Even suggestions from interns are explored. The problem with this arises as the company continues to expand. Although there will be a lot of new innovation ideas, it will be more and more difficult to test all of these ideas due to a limitation of resources. SpaceX can keep their flat organizational structure, but there should be a process to weed out some ideas before they are tested. This can be done by a collective group voting system. Design Module #14 Assignment p. The writer will apply the MEAL Plan (Main idea,†¦show more content†¦These are goods that have been very costly to outsource in the past, but don’t have an effect on the safety of the crafts. SpaceX also has cutting edge computer technology that allows them to test products in every stage. This allows for lower costs due to less failed launches. It also allows them to have a high level of quality control over their finished product. Weaknesses. A lot of money has been invested in research and development. The weakness of this company is that their profitability relies solely on their ability to launch successfully. The concept of going to space and returning a vessel that is completely reusable is a very difficult task to achieve. There is a high level of uncertainty that surrounds the success of this company. Currently, the company is being backed primarily through CEO Elon Musk and contractual agreements with NASA. If future flights are unsuccessful, then the revenue they are currently achieving through contracts will disappear. In that way, this is a very risky operation because their future profitability is unknown. Additionally, since the company is in the embryonic phase of their development, some of their outputs have not performed as expected. There have been several launch delays and they have a low launch frequency. Opportunities. Since SpaceX is first to the market, in a sense, there are huge opportunities for them. There is no other competition and the company has already formed many contracts. One ofShow MoreRelatedTesla Motors, Inc.1172 Words   |  5 PagesAdministration. Tesla’s vehicles are produced at its factory in Fremont, California. The Tesla Factory has returned thousands of jobs to the area and is capable of producing 1,000 cars a week. SWOT Analysis SWOT stands for: Strength, Weakness, Opportunity, and Threat. With the help of a SWOT analysis, we ll identify the Tesla’s strengths and weaknesses (S-W), as well as broader opportunities and threats (O-T). Developing a fuller awareness of the situation helps with both strategic planningRead MoreBoeing : An Effective Strategic Plan Should Be Implemented1402 Words   |  6 Pagesleverage internal strengths and take advantage of external opportunities. The Boeing Company utilizes the results of these analysis and can incorporate any necessary improvements and changes that are necessary, take advantage of the opportunities that can be capitalized on and assist in identifying any possible threats that may be in the industry. Internal environmental analysis can provide the strengths and weaknesses of the various factors that can cause any threats to the company as well as theRead MoreEssay Space-X Business Strategy8282 Words   |  34 Pages Background 2. Vision Statement 3. SWOT Analysis of SpaceX 4. Porter’s Five Forces Model 5. SpaceX TOWS Matrix 6. SpaceX Business Model 7. SpaceX Business Level Strategy 8. Conclusions I. Background SpaceX or Space Exploration Technologies Corporation is a space transport services company headquartered in Hawthorne, California. It was founded in 2002 by former PayPal entrepreneur and Tesla Motors CEO Elon Musk. SpaceX was founded with the goal of reducing spaceRead MoreNew Entrants : Teslas Ingenuity1419 Words   |  6 Pagesfingertips. These features and more are planned for the newer models. V. Analysis of Strategic Factors (SWOT) A. SWOT Strengths †¢ Most energy-efficient 100% electric cars †¢ Creative Innovation †¢ Providing affordable electric vehicles †¢ Supercharger infrastructure throughout the United States Weaknesses †¢ Non-existent profits †¢ Open-Sourced technology by destroying patents †¢ Elon Musk is CEO of Tesla Motors and CEO of SpaceX Opportunities †¢ Growing electric car market †¢ Increasing gas prices †¢ SupportsRead MoreThe Strategy Models Of Tesla1092 Words   |  5 Pageshas become more popular with the rise of environmental concerns. This report will describe the electric vehicle manufacturing company, Tesla Motors, and how it can manage the extreme competition from large and premium manufactures by using the SWOT analysis. Next, the company strategic position will be analysed through main strategy models, including PESTEL and Porter’s five Forces frameworks. Afterwards, based on the findings from the models a conclusion and recommendation will be provided. 1.1 COMPANYRead MoreTesla Brand Audit Essay3370 Words   |  14 Pagesto central individuals to display in their important parking sports, promotes their brand for free and increases the effectiveness of their word of mouth marketing, solidifying their status as one of the most prominent brands in the market. SWOT ANALYSIS Strengths: * Teslar developed the first fully electric sports car. * They are a strong supplier to other car manufacturers such as Suzuki and Toyota. * Teslar has extremely qualified engineers who have strong technological expertise inRead MoreTesla s Strategic Objectives Drive The World s Transition Of Sustainable Transport2961 Words   |  12 Pagesformulation is the development of long-range plans for the effective management of environmental opportunities and threats, in light of corporate strengths and weaknesses (SWOT). The main target of any business organization is to strategically run a business in such a manner that it can last longer in the market. Internal Analysis: The internal environment of a corporation consists of Strengths and Weaknesses that are within the organization itself and are not usually within the short-run controlRead MoreTesla Motor, Inc. Essay3633 Words   |  15 Pagesvehicles on the road worldwide† (Tesla) since the company started. IV. SWOT Analysis Summary A SWOT analysis is a strategic management tool that assesses the strengths, weaknesses, opportunities and threats facing a company and to plan future strategies. The strengths and weaknesses are based of the internal environment. In constants the opportunities and threats are from the external environment. Figure 1 is a concise SWOT analysis for Tesla Motors. Strengths The strengths of Tesla Motors starts withRead MoreTesla Motors Strategic Analysis4456 Words   |  18 PagesTesla Motors Strategic Analysis Prepared by: Lexen Beran Brenna Hayes Travis Heidemen Jenna Hughes Jake Latimer In Partial Fulfillment Of the Requirements For: MANGT 595: Business Strategy M/W/F at 12:30pm    1    Table of Contents Table of Contents†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦Ã¢â‚¬ ¦2 Executive Summary†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...3 Introduction†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦4 External Analysis†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...5 Internal Analysis†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦8 Read MoreBusiness Pl Tesla Motors Marketing Plan6405 Words   |  26 Pages19, 2014, Tesla had 90 Supercharger stations open in North America and Europe, and plans to continue to open Supercharger stations in these regions as well as in Asia during 2014 and 2015. â€Æ' STRENGTHS, WEAKNESSES, OPPORTUNITIES THREAT ANALYSIS (SWOT ANALYSIS) Strengths Tesla Motors became the first company to produce a fully electric sports car, the Roadster, which pushed it way ahead of its competitors. The innovativeness of the company in developing electric cars is likely to motivate consumers

Friday, May 15, 2020

Customer Intimacy And Product Leadership - 2158 Words

Question 1: Treacy and Wiersema distinguish between three value disciplines, that is operational excellence, customer intimacy and product leadership. Which value discipline(s) has Starbucks applied in recent years? Justify your answers. The three sort of value disciplines are Customer Intimacy, Product leadership and Operational Exellence. The first type of value discipline is Customer Intimacy. In this sort of quality controls, they concentrate on offering a excellent of customer service that consider the personalization of services and the customization of products to meet diverse customer needs, and need to develop association with their client. In client closeness or customer intimacy the business sector is not the jog of consideration, yet the individual of client need are the trot of the consideration. They have a tendency to have a decentralized association which permit them to learn and change rapidly as indicated by their client needs. Example of this sort of organization i s Maybank, Citibank, CIMB and numerous more. This type of organization is an accomplice for its client, takes their issue off, offering them add up to arrangement or to perform better. Their transaction are less essential than relationships, on the grounds that they are searching for lifetime estimation of a client, not simply just the benefit or loss of exchange. The business modal for client closeness is supply the item and administrations that are sensitive to their clients needs. The valueShow MoreRelatedCompetitive Advantage, Product Leadership, And Customer Intimacy818 Words   |  4 Pagescompetitors are already using to their benefit (Ferrell, 2011). Moreover, competitive advantage can also be a direct result of customers’ impression or lack of knowledge about the organization’s products (Bethel, 2015). Realistically, competitive advantage is in the hands of the customers and comes with some stiff practices to entice them to covet the organization’s product (Dawar, 2013). How does an organization identify their competitive advantage? Positional advantage identifies the necessityRead MoreDendros Strategic Choice1377 Words   |  5 Pagescan implement to ensure success. These are operational excellence, product leadership and customer intimacy. A company would normally choose just one of these and act upon it consistently and vigourously. Operational excellence is defined as having superb operations and execution and usually involves providing reasonable quality at a low price. An example of an organization that uses this approach is Wal-Mart. Product leadership is defined as a company that is very strong in innovation and brandRead MoreHow Companies Target Specific Customers1110 Words   |  4 Pagesin attracting the right customers by differentiating themselves from competition. Customer value proposition (CVP) is the essence of that strategy (Noreen, Brewer, Garrison, 2014) which helps the company to deliver value aligned with the organizations s trategy to its targeted customers. Customers therefore infer that product as high value while purchasing and perceives that this value creates a reason for him or her to choose it over a competitor in the industry. Customer Value proposition statesRead MoreGap Analysis:1649 Words   |  7 Pageslosing customers due to lack of trust, and Intersect has been among these companies. Frank Jeffers the CEO of Intersect is aware of the problems and he is trying to make the changes necessary for Intersect to survive. Frank has identified the new vision that the company needs to take to increase profits, and retain customers. Frank’s vision includes offering a wide range of products and services for small businesses and consumers using the customer intimacy model. Frank believes that the intimacy modelRead MoreThe Process Of Strategy Mapping1461 Words   |  6 Pageswith the same products or services. This is meant to prevent the company from doing implementing many actions unnecessa rily leading to poor results. One of the techniques used is to segment the market in new and unconventional ways based on the current and expected customer perceptions of values. The question on what the customer is expected to value currently or in future is queried. According to Treacy and Wiersema, the operation excellence, product leadership and customer intimacy makes up theRead MoreAn Organization Or Brand s Value Proposition1579 Words   |  7 Pagescompany to launch dermatologist-created, allergy and fragrance-free beauty products and are recognised as a pioneer in the skincare industry (Clinique 2016). Value Creation Customer value as defined by Zeithaml (1988) refers to the benefits that customers receive from the use of a product, relative to their cost or sacrifices. Literary theory widely recognises the ability for organisations to create value for their customers as integral to business success (Woodruff 1997). However, multiple frameworksRead MoreQuadrant Homes1235 Words   |  5 Pages | |Operational Excellence |Convenient, Cost Effective and Standardized | |Customer Intimacy |Limited | |Product Leadership |Proactive | Quadrant’s Approaches to the Three Value Disciplines clearlyRead MoreThe Customer Service Perspective899 Words   |  4 PagesThe Customer Service Perspective: The customer service perspective of the balanced scorecard starts to analyze the accomplishment of financial objectives one step back i.e. to the recipients or customers of services offered by the organization that resources support. Generally, the balanced scorecard brought customer metrics into performance management systems through including features related to value proposition and outcome metrics for customers. These initiatives are geared towards customerRead MoreLeadership and Innovation at Apple, Inc. Essay595 Words   |  3 Pageswill mention what two objectives I believe Apple should include in the learning and growth perspective of their balance scorecard. The first strategic factor that I think Apple should consider is product leadership/ development. Apple became who they are by striving to produce top of the line products that were ahead of the field in technology and electronics (Pearce II Robinson, 2011). Steve Jobs said it best himself, the reason a lot of us are at Apple is to make the best computers in theRead MoreCase Study: Bose953 Words   |  4 Pagesprivately held company’s profits back into research. Also, time and time again, he has ignored existing technologies and started entirely from scratch. This commitment to research and development allows Bose to outdo the competition by differentiating product lines with features and attributes that other companies do not have, while most companies today focus heavily on building revenue, profits and stock price. When identifying competitors’ strategies, Bose may particularly look at those competitors

Wednesday, May 6, 2020

Health Care Practices And Its Impact On An Individual s...

Abstract Often without being aware of it, individuals can rely on preconceived ideas about others based on how that other person appears or acts. Sometimes these stereotypes and resulting discrimination can extend into other areas of life, such as receiving or delivering health care. Healthcare practices and regard for healthcare employees vary across the different cultures. Patients differ due to various aspects. These differences constitute of patient illness, personality, socioeconomic class or education, however the most endless variation is cultural. Race, religion, language, education, ethnicity and economic status are the essence of culture that has a significant influence on an individual s health and wellbeing. Skills are crucial for ensuring that nursing care is culturally congruent; knowledge of cultures is important for facilitating communication with people. Nurses must use effective, culturally competent, communication with patients that takes into consideration the individualâ €™s verbal and nonverbal language, cultural values, background and unique healthcare needs and views. Culture Culture refers to learned values, beliefs, norms and life ways of an individual or group that are passed on and guide their thinking, decisions, actions and different ways of living. Culture consists of many characteristics and helps to construct and shapes the ways of communication, health beliefs, health practices and relationships of people. Culture usually helps to provideShow MoreRelatedProfessional Development of Nursing Professionals824 Words   |  4 Pagesrecommendations, which will impact the future of nursing care, and include changes in â€Å"public and institutional policies at the national, state, and local levels† (Future, 2010). This essay will provide a basic understanding of the IOM’s contract, including the impact on nursing education, nursing practice in primary care, and the impact on the nurse’s role as a leader. Overview the IOM Report: Transforming Nursing Practice The first key message of the IOM report is, â€Å"Nurses should practice to the full extentRead MoreAmish Cultural Beliefs1049 Words   |  4 PagesAmish Cultural and Religious Beliefs Impacting Health Care Trends Walking into an Amish community is like taking a trip through time. They are a religious group that has upheld the standards of a life far removed from the modern world. The Amish come from descendants from German speaking nations in and around Europe (Henderson, 2010). As such, church hymns and other important documents are written in a type of Germanic language, known sometimes as Pennsylvania Dutch. German and Pennsylvania DutchRead MoreBusiness Economic1655 Words   |  7 PagesAssignment: Learner information OCR Level 3 Health and Social Care Unit 2: Equality, Diversity and Rights in Health and Social Care Assessor: Important Dates | |Assessment Criteria |Issue Date |Formative Assessment |Summative Assessment | |Task 1 |P1, M1 and D1 | | | | Read MoreGenomics - Disruptive Technologies : Creating A New Healthcare Paradigm905 Words   |  4 Pagesinstance, introduced a field of medicine, which transformed the practice of healthcare. On the other hand innovations such as home blood glucose monitors for people with diabetes, blood pressure monitors, and wearable medical devices have changed health care management to move more into the hands of the individual. Disruption has always made the health care stakeholders far better off than they had been. Genomics too will transform the health care industry in the same way. The Human Genome mapping is consideredRead MoreUnderstand how health and safety legislation is implemented in the health and social care workplace1565 Words   |  7 PagesNumber and Title Pearson BTEC Level 4 HND Diploma In Health and Social Care Student Name Unit 3: Health and Safety in the Health and Social Care Workplace Assessor name: Christine Pratt Date of Issue Completion date 27/01/2014 18/04/2014 Student No. Submitted on Assignment title Learning Outcome Learning outcome Assessment criteria LO1 Understand 1.1 how health and safety legislation is implemented in the health and social care workplace 1.2 1.3 In this assessment you will Task haveRead MoreEssay on Health and Social Care960 Words   |  4 PagesUnderstand how health and safety legislation is implemented in the health and social care workplace 1.1 Review systems, policies and procedures for communicating information on health and social care workplace in accordance with legislative requirements. 1.2 Assess the responsibilities in a specific health and social care work place for the management of health and safety in relation to organizational structure. 1.3 Analyse health and safety priorities appropriate for a specific health and socialRead MoreThe Impact Of Culture On Mental Health Essay1673 Words   |  7 PagesTHE IMPACT OF CULTURE ON MENTAL HEALTH AND HOW THIS CAN AFFECT THE RELATIONSHIP BETWEN THE HEALTH CARE PROVIDER AND THE CLIENT Introduction The importance of a cross-cultural understanding in Psychology is imperative to successful care and assistance of mental health. Understanding and acknowledging the complexities of different cultures is the beginning of a more informed approach to mental health. Cultural factors and questions play a fundamental role, however, simply acknowledging culturalRead MoreA Comprehensive Overview Of The Affordable Care Act1713 Words   |  7 Pagesdebates, the Affordable Care Act s main purpose is to provide access to affordable and comprehensive health coverage to millions uninsured Americans who do not have coverage or adequate coverage, those who would be denied coverage under the previous insurance practice either base on pre-existing condition, gender or age, while controlling the cost of health care. (New York Time, October 26, 2014) The purpose of this paper is to provide a comprehensive overview of the Affordable Care Act, examine the nineRead MoreHs 556. Interprofessionalworking. Introduction1527 Words   |  7 Pagesanalyse upon interprofessional working in health care presenting it s importance and identifying issues and barriers that impact on the patients treatment. Furthermore, a multidisciplinary team meeting will be presented to identify the impact of different health care professionals such as a physiotherapist, an occupational therapist and a nurse have on a patient with complex need and how the patient receives the care needed due to the collaborative practice. In addition, a comparison between physiotherapyRead MoreClinical Nurse Leader Role in Psychiatric Department Essay1314 Words   |  6 Pagesmore critical to provide high quality care in the hospital while being cost effective. The American Association of Colleges of Nursing (American Association of Colleges of Nursing [AACN], 2005) has created the Clinical Nurse Leader (CNL) role to introduce lateral integration of care for specified groups by creatively and intentionally using a variety of health care resources (AACN, 2005). The CNL’s purpose is to aid in various departments of the health care system including the psychiatric department

Tuesday, May 5, 2020

Application of Fresh Service ITSM Tool Case Study of Celanese

Question: Discuss about the Application of Fresh Service ITSM Tool Study of Celanese. Answer: Introduction The paper mainly reflects on the utilization of ITSM tool in order to identify various set of data that are mainly stored in the chemical industry that is named as Celanese. The main aim of the ITSM is to ensure various types of people, technologies as well as procedures for developing business related revenue in context to management, designing as well as manufacturing. The various types ITSM tools include six sigma, Microsoft operation framework, ISO 20000 as well as COBIT. In this assignment, the selected tool is FreshService that is considered as one of the most popular tool. The assignment helps in illustrating about the tool and its usefulness to the organization. The paper also helps in elaborating the advice that is mainly given to the CEO for aligning the IT business procedure with Celanese. The various challenges as well as benefits that are faced by the ITSM tool are also reflected in this paper. Tool and decision making: ITSM Tool ITSM model is recommended to Celanese for developing the various business models in context to various operations, functions as well as technology. The tool is very much helpful in meeting various needs as well as requirements of the consumers. It is identified that ITSM platform is very much easy as well as customized, therefore the complexity that is related with the system reduces. The tool is very much helpful in enhancing the entire capability of the business by reducing the entire cost. In addition to this, the tool is mainly used by the third party for running various types of system effectively and due to this every department is capable of generating appropriate communication with one another. The issues that are related with the structure of the organization can be resolved easily with the help of ITSM as well as ITIL tool. These tools are generally helpful in collecting various types of information from various relevant sources. It also assists in requesting various vendors to serve the data as well as information that are quite advantageous for system implementation. The business organizations mainly utilize the ITSM tool for developing various types of projects. The proposed ITSM tool It is analyzed that if Celanese utilizes ITSM tool, then it will be able to increase the capability of the business to meet various needs as well as requirements of the consumers. The challenges as well as various types of gaps that are mainly associated with the business organization can be minimized by improving both the selling as well as purchasing criteria. It is identified that for running both the current as well as existing applications, the business organization needs to select the most appropriate tool for the organization. The ITSM tool is mainly used for resolving various types of issues that are associated with IT services Introduction to FreshService FreshService tool was launched in the year 2010 by a company that is known as Freshdesk . The tool was considered as one of the most customers friendly tool as it is claimed by the organization that around 80000 customers are utilizing this product. It is identified that along with the ITSM, the founding team also understood the easy as well as efficient utilization of the product in context to quality as well as product. It also helps in establishing appropriate connection between different departments of the organizations. The tool FreshService was intended for reinforcing various IT infrastructures Library with appropriate adaptability that helps in advancing as well as encouraging various IT functionalities. It is helpful in incorporating email, live website visits and more. Service model The Self-benefit portal of the FreshService is considered as one of the arrangement of champions components. It is identified that the entryway helps in serving IT as well as client communication regardless of the solicitations as well as encouraging change. It supports for various types of videos import is very much advantageous in preparing different types of clients, work procedures as well as new abilities. The incorporated work processes as well as implicit mechanism helps in enhancing the viability of the IT. It is considered as one of the most important element that helps in quickening time as well as improving benefit that is related with the work area. Tool Ticketing FreshService is considered as SaaS IT service management software that has high level procedure for business functionality and have various set of features that are mainly designed for providing customers with proper level of flexibility as well as customization. It helps in resolving all the problems of the organization Celanese by providing number of features that include flexible terms, zero server infrastructure, and direct customized support as well as great technical features. It is identified that ITSM system is found to be complex that mainly involves SSL certificates, web servers, database servers as well as portals. However, this tool helps in providing great service. It have great technical features that include remote chat, file transfer as well as desktop support with the help of firewalls for integrating with the directory system. Process Maturity Assessment Process maturity assessment for Celanese is mainly done by considering five procedures as well as one function. These are generally surveyed by utilizing distinctive self-evaluation spreadsheet which is considered as an AXELOS method for rating the procedure. The spreadsheet rates the procedures for various levels on the various questionnaires. In the first place spreadsheet rate forms those are available in the Service Transition and Service Operation period of the ITIL lifecycle. In this spreadsheet, there are two states to rate a given question i.e. "y" or 'n'. Each level contains obligatory inquiries that are of higher significance for the association and are set apart with an image 'M'. On the off chance that the compulsory question is appraised with "N" then the procedure come up short at this level. So as to pass a level, all the obligatory inquiries must be evaluated as yes alongside one non-required question. The second spreadsheet is utilized to rate the procedure of admini stration configuration period of the life cycle. In this spreadsheet the procedure are evaluated with numbers from 1-5, in which 5 is characterized as strongly agree and 1 is strongly disagree. Both the spreadsheets have five levels of appraisals. Advise to the CIO: Alignment of IT with business and value to Celanese Alignment of IT with business as well as value to Celanese includes: The capacity of ITSM comprises of change administration, issue administration as well as various highlights of discharge administration. Assets administration is one of the concepts of FreshService that includes CMBD, administration index as well as contract administration. The contract administration that is associated with fresh service helps in stretching out various programming, which further helps in permitting various terms, as well as conditions that are generally controlled with an approach. It also helps in providing large storage capacity to the users of the tool for high level of authentication as well as security. Automation as well as various work procedure designs is considered as another significant concept of FreshService. It is identified that custom reports generally helps in offering container esteem for sharing information. It is considered by the Freshdesk for enhancing as well as extending the procedure. The development support that is provided by the ITSM arrangement is amazing though it progressed genuinely. FreshService helps in offering flexibility in various work procedures that is generally mix with different device. It is unique to see such a strong as well as important combination of both simplicity as well as adaptability within the organization that is mainly due to the FreshService tool. Discussion of compatibility as well as culture with ITIL The ease as well as adaptability of the organization to redo various work processes over IT. This helps in bringing appropriate flexibility to various IT necessities as well as remarkable business. This broadness of support from the partner helps in incorporating coordinated supportive network for both the development as well as operations for co-operations with the help of various work procedures as well as with appropriate available information with effective outreach. The proper self-improvement is generally upgraded for successful determination of episode for enabling investment that is more powerful over various types of forms that include change as well as demand administration. It helps in providing appropriate support for flexibility crosswise over information technology Administration in industry like Celanese as well as other IT firms The efficiency that is required for the change is enhanced with the level of computerization Cost reserve funds for both the organizations and for the industry also The lifecycle resource mainly includes different types of contracts as well as programming licenses. The functionalities of FreshService The functionalities of Fresh service include: Problem Management Release Management Incident management Change management Smart Solutions Knowledge Base Robust Ticketing system Asset Discovery Vendor management Service Request Portal Product Catalogue Friendly cart experience for shopping Service Request Portal. Learning reflection ITIL was found as one of the framework that is introduced with the help of my lecturer. For assimilating as well as understanding the entire framework, I have made proper preparation so that I can handle complex procedures as well as various cumbersome materials easily. In contrast to my opinion, I first class that I have attended is not so bad and the lecturer explained the topic very much clearly. I tried and paid attention for hearing the lecture. I have analyzed that ITSM model is recommended to Celanese for developing the various business models in context to various operations, functions as well as technology. I have identified that ITI service strategy helps various associations in comprehending the benefits that are mainly utilized in a market-drive approach. The procedures that I have utilized is very much helpful in conveying as well as reinforcing both items as well as administrations that are needed by the client for empowering a routine in context to administration for o verseeing various types of IT administrations. I have analyzed various benefits that include administration of service portfolio, IT administrations for various financial administrations, business relation administrations, and demand administrations as well as strategy administrations for various types of IT administrators. I have found that no organization can play a significant role while clients are dependent on the various options. Even the charities as well as governments go after various types of commitments. I discovered that strong similarity exists between the COBIT5 procedures and ITIL forms, as I have analyzed procedure like issue administration. I thought this ought to be similar to DSS03 that helps in managing problems. At that point an issue emerged when I asked myself for what good reason the ITIL confirmed programming instruments are present and why there are not COBIT5 confirmed processes. After then I tried my best for understanding the ITIL as one of my friend has worked properly utilizing ITIL and thus he explained me properly the uses of ITIL. Due to the problem management, that I have paid attention on constant investigation of information and for doing that, I have found that the organizations mainly needs large volume of information as well as data. I have identified that Proactive problem management is considered as one of the degree testing in one of the particular domain where the organization contain various information that is related with distinctive innovations as well as administrations. It is analyzed that there are number of testing system that helps in testing information, which are related, with the problem management as it generally utilizes a part of the day-to-day operations. In spite of my investigation on various quantities of occurrences with the help of a specific framework or CI after some time, it is mainly centered on the various level of pain value analysis that is generally conveyed to a specific business. I have found that the formula for figuring out the level of pain is = (No. of occurrences) x (span) x (1/seriousness) x (weighting variable). I have also analyzed that it is very much valuable for the issues that are generally geared with the help of a gear that undetected to various end clients. On the other hand, Pareto Analysis is considered as one of the significant technique that is mainly utilized for discovering for underlying the drivers for most of the normal issues. I have identified that when number of occurrences generally raises then the various IT associations require problem management at the very early step. Incident management helps in determining the various types of occurrences for generally establishing the various types of usable levels very fast. It is identified that this goals successfully helps in pinpointing various types of underlying drivers, problem management as well as incident management for establishing various types of benefits. I have found that the state of Service disk report is considered as a view for the various clients of FreshService as well as insights that are dependent on a free study that is dependent on 12,000 administrations in various work areas of the world. I have identified that various types of information, knowledge as well as meeting plays a great role in determining the procedure that is utilized by the administration group for gaining role as well as significant improvements that is helpful in making positive impacts on various representative encounters. The various benefits as well as challenges of the tool that are identified by me include customer fulfillment as well as enhanced efficiency of the staff. I have identified that the fulfillment of the customers is generally achieved in context to change management procedure. It is identified that the changes that are not noticeable by the client are the fizzled changes and they mainly helps in affecting the fulfillment. On the other ha nd, I have also noticed that various representatives of the organizations will value the domain that is mainly incorporated with different type of change procedures. With this procedure, they will be helpful in recognizing the various types of obligations, as well as undertakings for other who are mainly involved with the procedure of change management. I have also analyzed several challenges of ITSM tool that include identification of various incidents from different service desk system, absence of configuration management database, classification of various types of support requests. Overall, my learning experience generally comprises of very much descriptive imagination, research as well as discussion. Conclusion It can be concluded from the entire assignment that the firm Celanese adopts ITSM tool in order to develop value for their business in context to various revenue models as well competitive advantages. After analyzing different types of tools on the basis of the background of the organization, then Celanese needs to adopt a tool that is named as Freshservice that is mainly developed with the help of Freshdesk. It is analyzed that both the operational as well as functional features that are related with FreshService are elaborated. In addition to this, various challenges as well as advantages of ITSM tool is also discussed in this report.